Shipping Policy

We carefully prepare every order to ensure your products reach you safely, wherever you are in the world.

Processing & Dispatch

Orders are typically processed and dispatched within 1–2 working days.

Shipping costs are calculated at checkout based on your delivery location and the shipping options available for your order.

UK Orders

We ship UK orders using Royal Mail Tracked or In-Post Tracked.

International Orders

International orders are shipped using Royal Mail International Tracked.

Europe: 3–5 working days

Rest of World: 5–8 working days

Shipping costs and available delivery options are calculated at checkout based on your delivery location.

Please note that international delivery times are estimates and can vary depending on customs processing, local postal services and other circumstances outside of our control.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, customs fees or other charges imposed by the destination country.

The way these charges are handled depends on the destination.

USA

For orders being delivered to the USA, applicable import duties are calculated and collected at checkout where applicable.

Royal Mail's Postal Delivery Duties Paid (PDDP) service is used for eligible USA shipments, with applicable duties paid to US Customs as part of the shipping process. You should not be asked to pay the same import duty again upon delivery.

Rest of World

For orders being delivered outside the UK and USA, customers are responsible for paying any applicable import duties, taxes, customs fees or handling charges that may be due when the order enters the destination country, unless otherwise stated at checkout.

These charges are determined by the destination country's customs authorities and are outside of sead's control.

Please ensure that any applicable customs charges are paid promptly to avoid delays or the parcel being returned to us. If an international order is returned to sead because applicable customs charges were not paid, any return shipping, customs, handling or other associated costs may be deducted from your refund, where permitted by law.

Tracking & Delivery

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can follow your sead delivery.

International Orders Considered Lost

An international parcel will only be considered lost 30 working days after the date of dispatch.

If you have any questions about your order or our shipping policy, please contact us at hello@seadcare.com.

Thank you for supporting sead. ♡